Blind & Shade Repair Requests
How to Phone In a Blind Repair Request
The fastest way to start a blind or shade repair is to call Ogden Blinds. A quick phone conversation helps us figure out what kind of window treatment you have, what is broken, whether parts may be needed, and whether the repair should be handled by drop-off, in-home service, or Hunter Douglas warranty support.
We repair many common problems with blinds, shades, shutters, and motorized window treatments, including broken lift cords, restringing, damaged tilt mechanisms, shades that will not raise or lower, crooked shades, broken brackets, loose parts, clutch issues, wand problems, and Hunter Douglas PowerView motorization concerns.
Tell Us What Is Broken
Let us know if the treatment is stuck, uneven, not tilting, not lifting, falling down, frayed, noisy, or if a cord, wand, clutch, bracket, spring, or motorized part appears damaged.
Identify the Treatment
If you know the product type, tell us whether it is a cellular shade, roller shade, woven wood shade, Roman shade, wood blind, faux wood blind, vertical blind, shutter, or motorized shade.
Ask About Service Options
Many blind repairs can be dropped off, and in-home service is available if you would rather have us inspect, remove, repair, or reinstall the treatment at your home.
Helpful Information to Have Ready When You Call
- The brand name, if you know it
- The type of blind, shade, shutter, or window treatment
- What room or window the product is in
- What is not working correctly
- Whether the product is corded, cordless, wand-operated, or motorized
- About how old the window treatment is
- Whether it was purchased from Ogden Blinds
- Whether you think it may still be under warranty
- Your city or suburb for possible in-home service
- Hunter Douglas order number or product label, if available
- Whether you need repair, restringing, parts, or warranty help
- Whether you prefer drop-off repair or in-home service
Drop-Off Repairs and In-Home Service
Ogden Blinds offers convenient repair options depending on the product and the issue. Many blinds and shades can be brought in for repair, and 24-hour drop-off is available for many common repairs. This is often the fastest option for restringing, broken cords, loose parts, and smaller shade repairs.
In-home repair service is also available for customers who would rather have us come to the home, inspect the treatment, remove it if needed, or help with larger windows, hard-to-reach products, multiple repairs, shutters, or motorized shades.
Hunter Douglas Warranty Repair Help
Ogden Blinds is an Authorized Hunter Douglas Service Center. If you have a Hunter Douglas blind, shade, shutter, or PowerView motorized product, we can help determine whether the issue may be repairable, whether warranty coverage may apply, and what information is needed to move forward.
Hunter Douglas warranty questions often require product details, an order number, label information, or proof of purchase. If you are not sure what product you have, call first and we will help you figure out what to look for.
Serving Oswego, Aurora, Naperville, Plainfield, Geneva, Batavia, St. Charles, Yorkville, Montgomery, Sugar Grove, and surrounding Chicago suburbs.
Real Ogden Blinds installation · Oswego, Illinois
Expert Help for Your Windows
Ready to find the right window treatment for your home?
Ogden Blinds helps homeowners choose custom blinds, shades and shutters, including Hunter Douglas window treatments, with in-home product guidance, professional measuring and expert installation. We also service and repair existing blinds and shades to keep your window treatments looking and working their best.
Authorized Dealer
Master Installer
Since 1995
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